Service Writer/Inside Sales

A Service Writer is responsible for assisting customers with their vehicle repair needs. Their duties include greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections and processing customer transactions upon completion of their vehicle repairs.

Responsibilities

Interact with customers, listen to their questions and provide timely responses.
Educate clients about Southern Tire Mart products, services and offers.
Schedule appointments, take orders, monitor service progress, calculate charges, and process payments.
Serve as a customer relationship manager.
Serve as a link between customers and different departments in the organization.
Benefits

· 401K

· 401K Matching

· Health Insurance

· Dental Insurance

· Life Insurance

· Vision Insurance

· Paid Time Off

Southern Tire Mart is your source for America’s favorite quality brands. At locations throughout the southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you’re looking for semi-truck tires or car tires, you’ll find just what you need right here and you’ll discover why Southern Tire Mart is North America’s #1 Commercial Tire Store